Providing our customers an ease of mind
Our help desk support is filled with skilled product specialist providing consultancy, trouble shooting guide, training schedules and other technical Support as part of our after sales services. Providing the best possible outcome of our client purchases to productivity.
Implementation
Any solutions that you have purchased from us will be implemented by a qualified personnel. Starting from detailed review of the project requirements until final acceptance testing.
Consultancy
Our consultancy services allow you to have time for one (or more) of our Product & Technical Specialists to spend with you working and/or advising on any of our solutions.
Report Writing
Our IT consultants are very well trained on Crystal Reports writing software and therefore reports can be configured by us to run from within your Matrix Gemini system.
Support & Training
We provide you with top of the class pre and post sales support. Starting from hot-line support, training, solution improvement and ad-hoc consulting.
Validation
We have a good experience of regulatory requirements in relation to our solution and can provide consulting services to assist with system validation.
Proof of Concept
We allow our potential customers to have a “hands-on” experience with any of our Matrix Gemini solution to test its capabilities and ability to match specific customer requirements.
