LIMS are well known for their ability to manage sample data and their associated test results. However, many lab managers may be surprised at how LIMS can also help with many other laboratory management functions to improve efficiency and help support the needs of industry standards and regulation such as ISO/IEC 17025 and GxP.
ISO/IEC 17025:2005 is used by laboratories to develop their management system for quality, administrative and technical operations. This series of articles examines how a well configured LIMS, such as Matrix Gemini, can make a significant contribution to the fulfilment of ISO 17025 requirements in areas over and above the direct management of data related to sampling, testing and reporting.
ISO/IEC 17025 specifies the general requirements for the competence of a laboratory to carry out tests and/or calibrations, including sampling. In defining competence, the standard requires that there are procedures for the resolution of complaints from customers or others, control of nonconforming testing and/or calibration work and for the implementation and monitoring of any corrective or preventative actions required.